Discrete manufacturing or Process manufacturing, you are having to deal with supply chain at one end and your production unit at the other, with a variety of inputs such as demand metrics and inventory metrics feeding into your system. While discrete industry has to deal with the dynamics of just-in-time requirements, process industry has to deal with the complexity of starting and stopping the production. This is where 2020 can step in. By being able to integrate your systems on one alert management platform, we give you a unified view from your shop floor to top floor, a unique unification that is video-enabled.